![]() ![]() However, it seems that there may have been an oversight in ensuring you received this email. ![]() We would like to clarify that we sent out a comprehensive email to all our customers, including yourself, informing them about the design update and any related information. We understand that you expected more correspondence, and we apologize if there was any misunderstanding on our part. Our team did receive and respond to your initial message regarding the design update. Upon reviewing our records, it appears that there might have been some miscommunication regarding the messages. We are sorry to hear about the inconvenience you experienced and we would like to address your concerns. We truly appreciate your input and value your perspective as a customer. ![]() Thank you for taking the time to share your feedback with us. ![]()
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